Online Health Records
MyCompass from Fort HealthCare convenient and secure way for you to schedule appointments, request prescription refills, review test results, message your primary care provider and do much more!
Through the MyCompass patient portal, you have secured access to your electronic health record which is available to your doctor and clinicians across all Fort HealthCare locations. With your password, MyCompass allows you to access, from any computer or mobile device, your most important health information - easily, immediately and accurately.
With MyCompass, many of your and your family's health communications and needs can be accomplished easily online: from scheduling appointments, to reviewing many test results, to refilling prescriptions and much more.
An invitation to join MyCompass is created when you visit your Fort Medical Group physician or Fort HealthCare service. Please be sure to bring along your photo ID. After registering to become a participant, you’ll receive a temporary PIN (Personal Identification Number). Then, you’ll receive an email requesting your confirmation. Then you create your own secure and personal login. Once logged in, patients can exchange health-related messages in this secure setting with their providers.
More information on how to Get Connected to MyCompass is provided here.
Should you have trouble claiming your email invitation or logging in, please call toll free Cerner HealthSupport at 1 (877) 621-8014. The Call Center is open 24 hours each day.
These features are available in MyCompass:
- General Messaging to Providers
- Medication Refill Requests
- Review of Most Laboratory Results from Recent Clinic and Hospital Visits (may take 36 hours for the results to be available to you), including the Emergency Department
- Review of Immunization History, Allergies and Health History
- Review of Discharge Instructions
- Review of Clinical Summaries as Written by Providers
What Results Can I See on MyCompass?
Most clinical results may be viewed from anywhere there is internet access. Medical information from before August 1, 2011 is stored in your electronic medical record, but may not be available in MyCompass.
Test results are released to MyCompass automatically at 36 hours. Results for HIV, STD, Pregnancy, Pathology, Radiology and testing for cancer related conditions are not provided in MyCompass. Providers will inform patients of these clinical results personally.
Information specific to your most recent medical care is transferred from the Fort HealthCare electronic medical records system into MyCompass. You’ll find this information in My Discharge Documents and My Clinical Summary.
MyCompass Patient Portal will offer exceptional value and convenience to Fort HealthCare patients. Imagine how much time you'll save by eliminating the phone tag that seems to be prevalent in today’s healthcare. You’ll be able to manage the healthcare of minor dependents.
Fort HealthCare is pleased to offer MyCompass at no cost to our patients. We hope to empower you toward greater involvement, partnership, responsibility and voice in your health — which will benefit you, your loved ones and our community overall.