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CareLineProgram

The CareLine (PERS) unit allows individuals to remain in their homes, perform the normal activities of daily living and avoid losing their independence. The small, waterproof button can be worn around the neck or on the wrist and also provides coverage within close physical range outside the home. The system gives peace of mind to both the subscriber and their family. The quick response time minimizes the risk of further injuries that can occur when people do not receive immediate assistance after a fall or major incident.

How it works

Each subscriber has a communicator unit attached to the telephone and a portable button that is worn on a cord around the neck or strap around the wrist. The user can be anywhere inside the home and in the yard, in most cases, to benefit from the program.

Although CareLine’s normal focus is on the frail and elderly, the service may be utilized by all ages, including latchkey children and pregnant women confined to their homes during a difficult pregnancy.

At the first sign of medical distress, the subscriber pushes the button. This automatically sends an electronic message (via telephone) to our hospital’s Volunteer Services department during regular business hours or a medical alert service during evenings and weekends. Trained personnel can quickly call back to find out if you’ve experienced a problem. If the subscriber does not answer, our staff contacts responders whose names have been supplied by the subscriber. Subscribers provide the names and telephone numbers of those selected to respond in the event of an emergency. Typically, responders are chosen according to their every day availability and close proximity. These responders are usually relatives, friends or neighbors.

In addition to the list of responders, the monitoring center staff will have a brief medical history of each subscriber and their private physician’s name on file. They will contact the necessary parties such as police, rescue unit and private physician as appropriate.

Getting started

The program is coordinated through the hospital’s Volunteer Services Department, utilizing Fort HealthCare Partners. There is a one-time set-up fee in addition to a nominal monthly fee for the CareLine service.

For more information, call (920) 568-5275 Monday-Friday 8:30 a.m. until 4:30 p.m.