MW_Winner2016_ColorEPS.epsMost Wired Hospitals Use Technology to Provide a Better Patient Experience

For the third year in a row, Hospitals & Health Networks magazine has named Fort HealthCare one of the Most Wired health care providers in the nation. Fort HealthCare is one of 13 hospitals in Wisconsin to receive this distinguished award.

Each year the requirements for Most Wired become stricter as the entire healthcare industry increasingly uses technology to engage patients.

“This repeat recognition reflects a significant amount of work and commitment by our providers and staff,” said Mike Wallace, president and CEO. “The naming of ‘Most Wired’ and the national recognition it brings are examples of how Fort HealthCare continually brings the most advanced technology to the communities we serve.”

In redefining the way that they provide care in their communities, Most Wired hospitals use information technology (IT) to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team.

“Hospitals are breaking-out of their traditional four walls and providing care where and when patients need it,” said Rick Pollack, president and CEO of the American Hospital Association. “These Most Wired hospitals exemplify this transformation by harnessing technology, engaging patients and offering services remotely. And, removing policy and other barriers to telehealth will allow even faster adoption of these amazing technologies.”

Preventing medical conditions

Most Wired hospitals like Fort HealthCare commonly use population health management tools to share critical clinical information with other health care providers. These providers, in turn, use this data to analyze interventions for key patient groups, such as those with diabetes. In addition, through predictive modeling, hospitals are helping patients avoid preventable medical conditions before they occur.

Fort HealthCare’s IT system has algorithm that monitors data in the electronic medical record and fires alerts to select doctors and nurses when a patient shows signs of developing sepsis. This condition occurs when infection-fighting chemicals trigger inflammation throughout the body. If left untreated, sepsis can lead to organ failure or sometimes even death.

“Fort HealthCare believes technology is a key component in transforming the delivery of care,” said LaBebe Nickell, senior director of IT at Fort HealthCare. “We have invested in technology to support our greatest asset — our community. This award confirms our hard work and reminds us to keep working hard. We are honored.”

Improving security

As hospitals build out new capabilities, they are also taking strong actions to ensure health data is secure. More than 90 percent use intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts.

Fort Health Care has worked steadily to improve its security profile, signing a three-year contract with a security contractor in July 2015. “There is a lot of work to be completed around security over the next few years, but Fort HealthCare has a good partner,” Nickell said.

About Fort HealthCare

Fort HealthCare is an independent, integrated hospital and health system serving southeastern Wisconsin. With the main hospital campus in Fort Atkinson, Fort Medical Group offers primary care and specialty surgical care at locations in Fort Atkinson, Cambridge, Johnson Creek, Jefferson, Lake Mills and Whitewater. Fort HealthCare also offers occupational, rehabilitation and sports medicine, wound care, urgent care, Worksite Wellness and is a partner in the UW Cancer Center, Johnson Creek. For more information about Fort HealthCare, please visit

About the Most Wired Survey

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2016, is published annually by Health & Hospitals Networks (H&HN). The 2016 Most Wired survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals — more than 34 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. Read the July Hospitals & Health Networks cover story at