"This is not a big thing, like a baby delivery, but it said a lot to me about the staff in pediatrics. Since our daughter was born, we have always been very pleased with the people there, but this one stuck out to me.
I called the other day because of some troubles our baby daughter was having. I talked to a nurse named Jill, but I didn’t get her last name.
She spoke to me on the phone for several minutes and gave me some very helpful information. Then she called back a while later after she’d talked to a doctor and had some more things that might be useful. On top of all that, she took the time to send me a handout by mail.
I was very pleased with her pleasantness and willingness to take extra time for us. Best of all, her suggestions helped my daughter out quite a bit. She has been a much happier, more comfortable baby over the last few days. Thank you!"
