Yesterday, my daughter was in your E.R. and a VERY nice nurse went way out of her way to help us to get her taken to a Madison Hospital. She followed through with everything possible to help because my daughter’s insurance recently changed and she tracked everything down us to provide her the best care possible. We were there for a good 7 hours and she made our visit as comfortable as possible. Kudos to her for being such a nice and caring nurse. Her name is Betty Cloute. Please give her a pat on the back for being so compassionate not only to the patient, but to her family member, also.