Connecting to MyCompass & Cerner Health
For assistance claiming your email invitation or logging in, please call toll free:
Cerner Health Support – (877) 621-8014
Thank you for visiting a Fort HealthCare location and requesting access to the MyCompass Patient Portal. After you receive your 4-digit PIN, an email invitation will be sent to the email you provided for your MyCompass account. The email invitation will guide you through the sign up steps, both for a Cerner Health account (which needs to be completed first), and a MyCompass account.
Each individual family member will require a unique four digit PIN code for their personal account. A separate email invitation is sent for each account requested. One parent can use a single email address to receive invitations for minor children (under age 18). Each email invitation is matched with only one PIN.
Adults will need to use separate email addresses to ensure patient confidentiality. After Accounts are created you may choose to share your access with a spouse, significant other or care giver as you desire.
All family members should complete registration within 90 days of receiving the email invitation as the signup link will expire if not activated within that timeframe.
You will have an opportunity to create personal usernames for each account through the sign-up process. All family members should complete registration within 90 days of receiving the email invitation as the signup link will expire if not activated within that timeframe. If you have questions, please refer to our Frequently Asked Questions page.
Two Steps to MyCompass
Step 1: Open the EMAIL Invitation and Create Your Cerner Health Account
Click on the link provided in your email invitation. Here you will establish your Cerner Health account first. Family members can later choose to share accounts, where viewing and messaging options are possible.
If you already have a Cerner Health account, you will be prompted to sign in and then be taken directly to a screen where you verify your four digit PIN code provided to you when you registered for MyCompass.
Step 2: Approve Your Connection to MyCompass
You will be asked to “Approve Connection” between the Cerner Health management account and the MyCompass account. This gives Cerner Health and Fort HealthCare permission to share your health information within their secure networks.