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About the Council

The Fort HealthCare Patient and Family Advisory Council (PFAC) is a dynamic group dedicated to enhancing the patient experience within our healthcare system. Here are some key aspects about the council:

  • Mission: The PFAC’s mission is to promote patient and family-centered care by actively involving patients and their families in the decision-making processes of Fort HealthCare.
  • Diverse Membership: Our council comprises a diverse group of individuals, including patients, family members, and caregivers, each bringing unique perspectives and experiences to the table.
  • Collaborative Environment: PFAC provides a collaborative platform where healthcare professionals and community members work together to address challenges, share insights, and implement positive changes in healthcare delivery.
  • Continuous Improvement: Committed to a culture of continuous improvement, the PFAC actively seeks opportunities to enhance the quality, safety, and effectiveness of healthcare services provided by Fort HealthCare.
  • Transparency: The council operates with transparency, ensuring that the voices of patients and families are heard, valued, and integrated into the decision-making processes of Fort HealthCare.

Join us in our commitment to improving patient care and making a positive impact on the Fort HealthCare community!

Roles & Responsibilities

The Fort HealthCare Patient and Family Advisory Council (PFAC) plays a crucial role in shaping the healthcare experience for patients and their families. Here are the key roles and responsibilities:

  • Collaboration: PFAC members collaborate with healthcare professionals, administrators, and other stakeholders to provide valuable insights into patient needs and expectations.
  • Advocacy: Serve as advocates for patients and families by sharing personal experiences, highlighting areas for improvement, and promoting patient-centered care within the Fort HealthCare system.
  • Feedback: Act as a conduit for constructive feedback, offering perspectives on policies, procedures, and overall patient care to enhance the quality of services provided.
  • Community Engagement: Engage with the community to raise awareness about the PFAC, gather input, and foster a sense of transparency and trust between Fort HealthCare and its patient population.
  • Project Participation: Collaborate on specific projects and initiatives aimed at improving patient outcomes, satisfaction, and overall healthcare experiences.

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